Head Office
550 Queen Street East
Mezzanine Level
Suite 150
Toronto, Ontario
Canada M5A 1V2
Tel: 416-703-9266
Fax: 416-703-9265
TTY: 416-703-9267 (deaf, hard of hearing, speech-impaired)
Office hours are Monday to Friday, 8:30 a.m. – 4:30 p.m.
Police, fire or ambulance
If this is an emergency dial 9-1-1
Enbridge Gas Emergency Line
If you smell natural gas call 1-866-763-5427
For after-hours emergency repairs call 416-799-0658.
You will be asked to give your phone number and leave a detailed message. Someone will call you back. Examples of emergency repairs include:
- Flooding
- Blocked drains, overflowing toilets, basement drain back-ups
- Broken doors, windows or locks
- No water
- No heat in the winter
- No power/electricity
- Broken elevator
For non-urgent repairs call 416-703-9266 ext. 231.
You will be contacted within seven business days.
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Visit How to Apply for instructions and contact information.
Mainstay Staff
Gautam Mukherjee, Executive Director
Janine Ball, Director of Finance
Parvin Merchant, Director of Tenant and Member Services
Dominic Szuch, Director, Property Management
Josh Taylor, Director of Investment and Development
Jane Mitchell, HR Lead
All Mainstay staff can be contacted by calling the main telephone number:
416-703-9266