Skip to MenuSkip to Content
  • Joining Houselink
  • Contact Us
  • Donate
  • Search
logo
  • About Us
    • About Mainstay
    • Mainstay Properties
    • Board of Directors
    • Partners
    • Annual Reports
    • Financial Statements
    • Publications
    • Policies and Agreements
    • Accessibility
    • Quality Improvement Plan
    • Work at Mainstay
    • Contact Us
  • Apply for Housing
  • For Tenants
    • COVID-19 Tenant Info
    • Joining Together with Houselink Community Homes
    • Maintenance Requests
    • Tenant Policies and Resources
    • Tenant Member Advisory Committee
    • Frequently Asked Questions
    • Feedback
    • Contact Us
  • What’s New
  • Make a Difference
    • Make a Difference
    • Tenant Stories
  • Joining Houselink
  • Contact Us
  • Donate
  • Search
Home / About Mainstay / Policies and Agreements

Policies and Agreements

Mainstay Policies

  • Privacy Statement
    PDF [241 KB]
  • Personal Information Policy
    PDF [815 KB]
  • Accessibility Policy – Customer Service Standards
    PDF [108 KB]
  • Travel Expense Policy
    PDF [112 KB]

Funder Agreements

  • 2019-2022 Multi-Sector Service Accountability Agreement
    PDF [4.22 MB]
Head Office

Mainstay Housing
550 Queen Street East, Mezzanine Level, Suite 150
Toronto, Ontario, Canada M5A 1V2

Tel: 416-703-9266
Fax: 416-703-9265
TTY: 416-703-9267 (deaf, hard of hearing, speech-impaired)

info@mainstayto.ca

Quick Links
  • Joining Houselink
  • Apply for Housing
  • Careers
  • Accessibility
  • Board Portal
  • Maintenance Requests
  • Tenant Stories
Emergency Contacts

Police, fire or ambulance
9-1-1

Enbridge Gas Emergency Line
1-866-763-5427

After-hours emergency repairs
416-799-0658

© 2022 Houselink and Mainstay Community Housing, Charity Registration Number: 123109845RR0001

Mainstay is now Houselink and Mainstay Community Housing

On April 1, 2021, Mainstay joined with Houselink Community Homes to become one, integrated organization called Houselink and Mainstay Community Housing.

Visit our new website